Frequently asked questions
Here are some common questions about the package. If you need further assistance, please don't hesitate to contact us.
- Booking through Whatsapp is open as long as the slot is available.
- Down Payment is required with a minimum of 50% to secure the slot. Please complete the Down Payment max. 24 hrs after booking.
- Reschedule is allowable once after Down Payment. The new schedule must be within 30 days after the first booking date.
- Cancellation can be done with charge.
- There is no extra time given for lateness due to client's issue. Photoshoot will be done with the remaining booking time.
- Client is responsible for any damage and/or lost of Studio's properties.
- Photo results will be shared after remaining payment is done.
- Booking melalui Whatsapp admin. Reservasi terbuka selama jadwal tersedia.
- DP minimal 50% paling lambat dibayarkan 1x24 jam setelah booking.
- Reschedule dilakukan maksimum 1 kali setelah pembayaran DP maksimum 30 hari setelah jadwal booking pertama.
- Pembatalan reservasi dikenakan biaya.
- Keterlambatan yang disebabkan oleh klien tidak memperoleh tambahan waktu photoshoot dan sesi akan berjalan sesuai waktu yang tersisa.
- Kerusakan properti studio adalah tanggung jawab klien.
- Hasil foto diserahkan setelah pelunasan oleh klien.
You can get the results within 2-4 days after the photoshoot. Please make sure you have done the final payment beforehand.
Hasil foto akan selesai 2-4 hari setelah hari photoshoot. Mohon melakukan pelunasan terlebih dahulu.
Cancellation is allowable with a charged fee :
- 1 Hour duration packages cancellation : Rp 250.000,00
- 2 Hours duration packages cancellation : Rp 325.000,00
Pembatalan reservasi dikenakan biaya :
- Booking paket durasi 1 jam : Rp 250.000,00
- Booking paket durasi 2 jam : Rp 325.000,00
We offer simple revision once. Please make sure you point out all the issues so the work can be done at one go. Revision does not include changing music in the video and changing or adding selected photos.
Revisi hasil foto dan/atau video adalah sebanyak-banyaknya 1 kali. Diharapkan klien mengumpulkan poin yang akan direvisi secara serentak. Revisi tidak meliputi pergantian lagu (untuk video), penambahan atau perubahan pilihan (untuk foto.
Smashcake Photoshoot Package
All-in-one package for you little one's birthday !
Photo Only
(1 Hour)
Include :
- Studio access 1 hour
- 20 edited photos
- Baloon decor
- Cake
- Incl. Photography services & Space rental
- Edited Photo Output
- No Video Output
Photo & Video
(1 Hour)
Include :
- Studio access 1 hour
- 20 edited photos
- 1 min reels or cinematic clip
- Baloon decor
- Cake
- Incl. Photography services & Space rental
- Edited Photo Output
- Video Output
Video Only
(1 Hour)
Include :
- Studio access 1 hour
- 1 min reels or cinematic clip
- Baloon decor
- Cake
- Incl. Photography services & Space rental
- Video Output
- No Photo Output
Photo Only
(2 Hours)
Include :
- Studio access 2 hour
- 40 edited photos
- Baloon decor
- Cake
- Incl. Photography services & Space rental
- Edited Photo Output
- No Video Output
Photo & Video
(2 Hour)
Include :
- Studio access 2 hour
- 40 edited photos
- 1.30 min reels or cinematic clip
- Baloon decor
- Cake
- Incl. Photography services & Space rental
- Edited Photo Output
- Video Output
Video Only
(2 Hour)
Include :
- Studio access 2 hour
- 1.30 min reels or cinematic clip
- Baloon decor
- Cake
- Incl. Photography services & Space rental
- Video Output
- No Photo Output